Refund policy

Jiggl Return & Refund Policy

We want you to love your Jiggl. If something's not right, we'll make it right.

Because Jiggl is a food product, we can't accept physical returns of opened or used packets — food safety rules don't allow us to restock them. But you're never stuck. Here's how we handle things:

Damaged orders
If your Jiggl shows up damaged or roughed up in transit, email us at help@eatjiggl.com within 14 days of delivery with your order number and a quick photo. We'll send a replacement or issue a full refund — your call.

Wrong or missing items
Got the wrong flavor, size, or count? Same deal — email us within 14 days with your order number and we'll fix it fast.

Not loving it?
We stand behind every packet. If Jiggl isn't for you, reach out within 30 days of delivery and we'll make it right. No need to ship anything back.

Refunds
Approved refunds go to your original payment method within 5–10 business days. Shipping charges are non-refundable unless the mix-up was on our end.

How to reach us
Email help@eatjiggl.com with your order number and a real person — not a bot — will take care of you. We're a small, family-run brand and we mean it.